Privacy Policy for Goldie’s

Last Updated: October 15, 2025

1. Introduction

Welcome to Goldie’s Window Cleaning. We are committed to protecting the privacy and security of our clients and website visitors in League City, Texas, and the surrounding areas. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, request a quote, or use our window cleaning services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several types of information for various purposes to provide and improve our service to you.

A. Personal Information You Provide to Us:

  • Contact Information: Your full name, home or business address, email address, and phone number.

  • Service Details: Information about your property necessary to provide an accurate quote and perform our services (e.g., number of windows, type of property, photos you may send us).

  • Payment Information: We use a secure third-party payment processor (e.g., Stripe, Square, PayPal) to handle transactions. We do not store your full credit card number or financial details on our servers. The information you supply to our payment processor is governed by their privacy policy.

B. Information Collected Automatically:

  • Website Usage Data: When you visit our website, we may automatically collect certain information, such as your IP address, browser type, pages visited, and the time and date of your visit. This data is used for analytical purposes to improve our website experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our window cleaning services.

  • To generate quotes, schedule appointments, and send service reminders.

  • To process payments and send you invoices or receipts.

  • To communicate with you, respond to inquiries, and provide customer support.

  • To send you marketing and promotional communications, such as special offers or newsletters, from which you can opt-out at any time.

  • To improve our website and services.

  • To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information.

We are committed to keeping your information confidential. We will only share your information with third parties in the following limited circumstances:

  • Service Providers: With trusted third-party companies that perform services on our behalf, such as payment processing, scheduling software, and email marketing services. These providers only have access to the information necessary to perform their functions and are obligated to protect your data.

  • Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other governmental request.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of our business, your information may be transferred.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Texas Privacy Rights

As a resident of Texas, you have specific rights regarding your personal data under the Texas Data Privacy and Security Act (TDPSA). These rights include:

  • The Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.

  • The Right to Correct: You have the right to correct inaccuracies in your personal data.

  • The Right to Delete: You have the right to request the deletion of personal data you have provided to us.

  • The Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising or the sale of personal data.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the time frame required by law.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Goldie’s Window Cleaning | League City, TX 77573 | (754) 235-8279 | hello@goldiefresh.com